REFUNDS ARE GOVERNED BY THE APPLICABLE TERMS
1. Final and non-refundable contributions
Except to the extent mandatory non-waivable applicable law requires otherwise, every contribution accepted under the SOVRA Protocol sale is final and non-refundable. Blockchain transactions may be irreversible. No refund, cancellation, repurchase, redemption or return of value is promised.
2. Eligibility and payment authorization
Payment instructions are issued only after the applicable eligibility and KYC/AML controls. Sending funds before authorization, to an address published outside the authenticated investor process, on an unsupported network, or in excess of an approved allocation does not create a right to allocation, refund or reimbursement. Any handling required by mandatory law remains subject to identity, source-of-funds and sanctions controls.
3. Full-risk acceptance
Participation is at the participant's sole risk. A participant may lose the entire amount contributed. SOVRA Protocol does not guarantee token delivery, transferability, liquidity, exchange listing, market value, launch, network migration, utility, profit, return, timing or any other outcome or expectation, except for obligations that cannot lawfully be excluded.
4. No responsibility for participant transfer errors
To the maximum extent permitted by applicable law, SOVRA Protocol and the relevant project companies, directors, officers, employees, contractors and service providers are not responsible for loss caused by an incorrect address, unsupported asset or network, third-party wallet or exchange failure, compromised credentials, network fees, price movement or other participant-controlled transfer error.
5. Mandatory legal rights
Nothing in this policy excludes a right or remedy that applicable law does not permit the parties to exclude. Where such a mandatory right applies, it is handled only to the extent legally required and does not create a broader voluntary refund policy.
6. Payment review contact
For a payment-status or legal-rights review, contact invest@sovraprotocol.com from the registered account email and include the Investor ID and relevant transaction evidence. A review request does not itself create a refund entitlement.